Return Policy

You may return all items purchased at PCPrime within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 21 days of receiving the returned item.

Ship authorized returns to the following address:

PO Box 690
St Thomas VI 00804

For questions regarding our return policy please contact us at [email protected] or 512-850-5839.

All services offered will come with a 100% satisfaction guaranteed. If you are not satisfied we will refund you for any payment that has already been collected.