I updated my HTC One to KitKat last night. That update came faster than I expected. The bad part is this is my 6th HTC One phone and Sprint refuses to swap it out for a different model. My last phone had a screwed up noise cancellation microphone. In other words, no one could hear me if I spoke into the handset. If I switched to speakerphone or used a headset it worked great.
I am going to stick with the HTC One until the 1 yr mark and see if anything else breaks on it. Don’t know if Sprint will swap it for free. I swear I have learned my lesson with HTC. I won’t ever give them anymore of my money.
Thank you HTC for updating the phone. I do appreciate that but your quality assurance is the worst. Even if I am getting refurbs each time they should still pass a QA test. Financially, you can’t afford to alienate any of your remaining customers. You don’t answer any tweets. I couldn’t talk to a human when I first ordered the phone. I couldn’t take advantage of the case special because your site didn’t work. I just don’t see how you are going to pull out of this nose dive HTC.
